WACKO MARIA | DORMEUIL / ALPACA CHESTERFIELD COAT | 24FW-WMO-CO07

About shipping and delivery fees (customers in Japan)

● Delivery company: Sagawa Express ●Shipping fee: Nationwide flat rate of ¥1,100
Free shipping if your total purchase amount is over 30,000 yen.

Cash on delivery fee: ¥330 for purchases under ¥10,000
Purchases between 10,000 yen and 30,000 yen: 440 yen
Purchases over 30,000 yen and under 100,000 yen: 660 yen
Purchases over 100,000 yen: 1,200 yen
If you would like to pay by cash on delivery, please call the store at 0855-22-2024.

Returns and Refunds (Customers in Japan)

If you receive a defective product, please contact us within 3 days of receiving it. We will replace or refund the product.
The shipping and handling fees will be borne by our store.
Please note that we cannot accept returns for items that have been received more than 3 days ago, items that have been worn, or items where the attached tags have been lost.

●We will not accept exchanges or returns of products for reasons of customer convenience (size does not fit, different from image, ordering error, etc.).
*Please note that the product images may differ slightly from the actual colors due to the nature of viewing on a computer or device monitor. We do not consider the color of the images to be a defect on our part.
*However, if the product is defective or has been returned due to our mistake, we will be responsible for the shipping costs. In that case, please contact us within 3 days of receiving the product.
Please note that we cannot accept returns for items that have been received more than 3 days ago, items that have been worn, or items where the attached tags have been lost.

●The shipping costs required to return or resend the defective product will be borne by our store.

*As stipulated by the Specified Commercial Transactions Act (Ministry of Economy, Trade and Industry), the sale of products on this site is not subject to the cooling-off period.

Shipping policy (For Overseas Customers)

・Shipping method would be by EMS. We will ship the package within 1-3 days when received the payment.We Will provide the tracking number notification.
https://trackings.post.japanpost.jp/services/srv/search/input?locale=en
Shipping cost depends on the delivery address
・Asia(First Zone): 2200JPY~7000JPY.
・Oceania, North America, Central America and the Middle East, Europe (Second Zone): 4400JPY~12700JPY.
・South America and Africa (Third Zone): 5100JPY~13200JPY.
*Shipping costs vary depending on the delivery area and the weight of the item.
Please consider it as a reference value.
*In the case where your item is an international shipment, there may be delays depending on the country's customs inspection.
Please be advised that customers will bear the customs fees.

Return Policies (For Overseas Customers)

・Return PoliciesAs our policy, we cannot accept any return or refund.
* We are not responsible for loss, theft, damage, etc. during shipping.